Why is it important to buy my Fireplace or Stove from a local company and not the internet?

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What most consumers don't realize is that Fireplaces and Stoves have proprietary parts and systems.  If you need warranty work, internet retailers will not come to your house to provide service.  Parts are specific to a manufacture and unit, so there are not generic fireplace repair people like other appliances have.   We offer discounted installation rates and special service rates for our customers.